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Privacy Policy

Last Modified: 18th August 2023

Our Contact Details.

Reason Video Ltd
3 Jackson Place, Plymouth, PL2 1EH
data@reason.video

Cookie Policy

This website uses exclusively 'essential' cookies, in order for our contact form to function correctly. No other cookies are collected or stored.
To learn more about cookies, visit https://cookiesandyou.com

The type of personal information we collect.

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (name, contact details and IP address)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Filling in our contact form to enquire about our services or other business collaborations
  • Contacting us by other means to enquire about our services or other business collaborations

    We use the information that you have given us in order to

  • Communicate with you to discuss project work and service offerings

    We share this information with

  • Internal staff, freelancers and contractors
  • Third party contractors or service providers tor the purposes of fulfilling your requirements.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting data@reason.video
  • We have a legitimate interest.

How we store your personal information

Your information is securely stored

  • We keep your contact details for 2 years, or until project relationships are complete. We will then delete your information.
  • Your information is stored in secure, encrypted server or machine-based storage in electronic form.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at data@reason.video if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at data@reason.video
You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk